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[Sales Tax] [Payment Methods] [Terms, Conditions, Shipping and Returns]
Applicable tax will be added to your order total. Final order amount including shipping will be communicated following receipt of your order.
Tax will be applied to orders shipped to: VA
Payment methods accepted: Visa and MasterCard, PayPal
Terms & Conditions
TERMS OF SALE
#1.) Prices: All prices are subject to change without notice.
#2.) Currency: All prices listed are in US Dollars.
#3.) Payment: All forms of payment are payable in US Dollars. All orders are subject to credit card approval.
#4.) Inventory: Subject to availability.
#5.) Shipping: All products are shipped from the factory, FOB, Garfield, NJ, 07026, and the freight costs are prepaid and added to the order as a shipping and handling charge. - Items in stock shipped within 2 to 5 business days. All out of stock items will be shipped based on our response quotation within 48 hours, which normally would ship in 2 to 4 weeks. We normally ship ground UPS, but reserve the right to ship small orders, (generally 1-6 lbs.), via USPS Priority Mail. All shipments must be sent to street addresses, not P.O. Boxes.
#6.) Cancellations: Subject to Embroiderysupply.net acceptance and terms, this will indemnify Embroiderysupply.net against any loss.
#7.) Damage Claims: Please inspect all shipments promptly and make any damage claims to Embroidersuply.net for any UPS shipments. Embroiderysupply.net will assist in the process of collections.
#8.) Shortages: Claims for shortages or errors must be made in writing within 10 days from date of purchase.
#9.) Returns: Our company prides its self on quality, value and service. Within 30 days we will guarantee every item to your satisfaction. If not completely satisfied you may return it for a full refund if in new, unused condition. Shipping and handling charges are non-refundable except for manufacturer defects. Return shipping charges are the responsibility of the customer (except for manufacturer's defects). We suggest you obtain a tracking number for your return shipment.
#10.) Returning a Purchase: Returns must be approved and assigned a return of merchandise authorization number (RMA) by emailing us at returns@embroiderysupply.net, or phone 540-635-9352. All unauthorized return shipments will be refused. Your refund will be issued upon receipt and inspection of the product in our warehouse. Please allow 10 -14 days for your return to be credited or exchange made. Please send your package prepaid and insured to the following address:
Embroiderysupply - Returns RMA (your number here) 336 Red Bud Lane Front Royal, VA 22630 |
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